Job Description
Job Description
The Workforce Management Specialist creates and implements scheduling solutions utilizing innovative software supplying staffing to all departments appropriate to dynamic business demands. The employee delivers on 5 star service basics to all internal customers including staff and management teams in a collaborative and supportive environment. All department and property policies, practices, and procedures are observed while multiple tasks are completed.
POSITION RESPONSIBILITIES/DUTIES:
Create scheduling solutions for departments that account for current business demands as well as exceptions.
Collaborate with department leaders to ensure accurate staffing levels and to formulate efficiency strategies.
Be a leading force suggesting scheduling changes and creating new business models.
Discover new best practices to enhance staffing while following current labor agreements.
Adhere to all ethical and equity when managing the scheduling process.
Determine the balance between optimum scheduling, service expectations and current legal/legislative requirements.
Work as a team completing daily schedule operations, such as leave requests and call outs.
Qualifications
EDUCATION and/or EXPERIENCE:
Required:
High school diploma
Preferred:
Bachelor’s Degree or work experience in a related field.
Previous experience utilizing Virtual Roster and Kronos software.
Bi-lingual
KNOWLEDGE/SKILLS/ABILITIES:
Proficiency with Microsoft Office software including: Excel, Word, Outlook and Power Point.
WORK SCHEDULE/HOURS:
Available to work any time/day of the week
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.