Director of Integrated Services Center

Job Description

Summary:

Temple University as well as agencies and organizations throughout the City of Philadelphia, offer a significant number of community-facing services and programs to individuals and families in Philadelphia. As Director of the Integrated Services Center, the Director will be responsible for cataloging such efforts and taking the lead role in sharing this information with neighbors and community leaders, promoting opportunities for collaboration among the university stakeholders, and strategizing the expansion of services and programs in alignment with the university’s Strategic Plan. The Director will be assisted by a team of community navigators responsible for cultivating productive relationships and maintaining rapport with University staff and stakeholders as well as the external community at large. Performs other job-related duties and responsibilities as assigned.

Employment at Temple University means much more than a competitive salary.  Temple strives to maintain a culture of diversity and inclusivity and provide employees with opportunities for growth and advancement.  You will enjoy a collaborative working environment that values innovation and creativity.  Our health and wellness benefits are among the best in the region, and our retirement savings plans allow you to plan for the future.  Temple University offers many opportunities for employees to enhance their skills, gain new perspectives and grow professionally.  For example, you can earn your bachelor’s degree or an advanced degree through our tuition remission benefit or develop your management and leadership skills in one of our HR Learning and Development’s academies.  Temple University employees also enjoy recreational, entertainment, and cultural activities both on campus and throughout the Philadelphia region.

Click here to learn more about the benefits of working at Temple University.

Required Education and Experience:

Bachelor’s Degree and at least four (4) years of directly related experience in economic or workforce development, social work, human resources, or relevant professional experience. An equivalent combination of education and experience may be considered.

Required Skills and Abilities:

*Demonstrated proficiency with MS Word, MS Excel and MS PowerPoint, Survey Monkey, Google Forms, and/or comparable software.

*Strong facilitation skills to conduct focus groups, build coalitions, hold respectful community conversations, and facilitate partnership meetings.

*Excellent written and clear, and effective communication skills for diverse audiences.

*Strong, demonstrated ability to collect, manage, and analyze qualitative and quantitative data for needs assessments, process, outcome, and impact evaluations.

*Ability to interact comfortably with a broad and diverse range of individuals to advance the vision and goals of Temple University.

*Strong work ethic encouraging teamwork and innovation through adaptability, flexibility, and diplomacy.

Preferred:

*Master’s Degree

*At least two years of supervision, fiscal, and/or project management experience.

*Established relationships with community organizations in North Philadelphia and across the city preferred.

*Strong familiarity with the neighborhoods, populations, and history of North Philadelphia and Greater Philadelphia.

*Demonstrated ability to manage and sustain momentum for complicated, multi-dimensional projects (including planning, critical thinking, negotiation, and communication skills).

*Demonstrated commitment to serving the communities and residents of North Philadelphia

*Strong awareness of structural and systemic barriers to education and employment and the intersections of employment with other social issues such as housing insecurity, food insecurity, disability, and incarceration preferred.

*Ability to travel in and around North Philadelphia and the City in general.

*Ability to work nights and weekends, as needed.

*Familiarity with Canva, Constant Contact, WIX/Drupal/Wordpress, and/or comparable software.

This position requires a background check.
This position requires Child Abuse Certifications prior to the commencement of service.

This position is assigned a hybrid work arrangement (on-campus and remote); the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs.
The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information, or veteran status.
Compliance Statement: In the performance of their functions as detailed in the position description, employees have an obligation to avoid ethical, legal, financial, and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution.
Employees are also expected to understand and be in compliance with applicable laws, University, and employment policies, and regulations, including NCAA regulations for areas and departments in which their essential functions cause them to interact.

To obtain additional information about Temple University, please visit our website at www.temple.edu.

Temple University’s Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Click here.

You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.

Primary Location

Pennsylvania-Philadelphia-Main Campus