Office Service Coordinator

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Job Description

Description

This Office Services Coordinator positions works within the Department of Public Health. This role will perform duties associated with quality control and ensure the work accuracy of a defined unit.We offer a comprehensive benefits package and a generous Paid Time Off (PTO) policy.  To learn more about these and other County benefits, please visit https://stlouiscountymo.gov/st-louis-county-departments/administration/personnel/benefits.

St. Louis County Government is a qualified agency for the Public Service Loan Forgiveness program managed by the Federal Government.  For more information regarding this program, please visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service.    

Examples of Duties

Assist and support Custodian of Records with responding and managing Sunshine Requests

Perform complex administrative and clerical tasks related to the operation of a defined unit or division and the final production of work.

Prepare or review production documents used to monitor work performance.

Monitor work and make initial documentation of performance issues.

Provide guidance, direction and training and review work for accuracy. 

Gather data to verify the accuracy of information and identify complex or unusual problems. 

Prepare reports and summaries of work production.

Analyze individual problems and take appropriate action to provide resolutions.

Interpret, explain and apply County Department standards, policies and procedures.

Make mathematical calculations to proof and verify accuracy of work performed. 

Respond to complex or unusual questions from the general public in person, by telephone, or by mail in matters as mandated by individual County Department concerns in order to ensure compliance with policies and procedures.

May have independent assignments not associated with other’s work.

Perform other duties as required or assigned.

This document defines the job class as a whole and provides examples of work that may typically be performed by the assigned positions. It does not represent any single position.

Minimum Qualifications

Equivalent to four years of experience in a general office environment.

Additional Information

SELECTION AND APPOINTMENT:  A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant’s education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.
 
 The selection committee will admit to the interview only those persons who possess the most job related qualifications and may establish admittance criteria beyond the minimum qualifications stated above.  The interview will comprise 100% of the applicant’s earned grade.  A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment.  After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire.  Candidates have 3 days to complete the required questionnaire.  
 
 The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.
 
 All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment.  Screening will be performed by a reputable clinical laboratory.  The cost of screening will be covered by the County.  Additionally, new employees will have 30 calendar days, after their first day of employment, to attest to their COVID-19 vaccination status.  Instructions on how to submit this attestation will be provided once employment has begun.  County employees are not required to be fully vaccinated, but those who are not fully vaccinated must submit to weekly COVID-19 testing until they are fully vaccinated or St. Louis County geographically reaches a 70% vaccination rate and a moderate transmission level of COVID-19 as defined by the Centers for Disease Control and Prevention.
 
 HOW TO APPLY:  Applicants interested in applying for this position should visit our website at www.governmentjobs.com/careers/stlouis.  We only accept On-line applications.
 
 EQUAL EMPLOYMENT OPPORTUNITY POLICY:  The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans’ status or political affiliation.  Call the Division of Personnel at (314) 615-5429 for more information on this policy.
St. Louis County
 Division of Personnel, 7th Floor
 Clayton, MO 63105
 (314) 615-5429
 
Relay MO 711 or 800-735-2966
 An Equal Opportunity Employer
 Fax:  (314) 615-7703
 
www.stlouiscountymo.gov