Global Quality Assurance Manager

Job Description

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.

In the important role of Global Quality Assurance Manager, you will be responsible for the day-to-day management of the global inspection network including process development, implementation, and administration of quality inspection and certification processes. In addition, you will develop methods to check the quality of new products and improve the quality of existing products at the point of manufacture and monitor procedures already in operation, developing innovative solutions to drive vendors focus on improvements to their quality management system.

Responsibilities:

·        Work as part of the Quality Assurance management team to continually monitor and improve systems, methods, efficiency and the quality of products and services provided to internal and external customers

·        Utilize metrics and other tools to monitor the state of quality and compliance, implement continuous improvements accordingly. Collate and analyze performance data and charts against defined parameters monitoring performance by gathering relevant data and producing statistical reports

·        Coordinate and develop standard operating procedures for field staff and other QA personnel

·        Define quality procedures in conjunction with operating staff. Coordinate the initiation/revision of procedures and policies to ensure compliance with new standards, regulations, guidelines etc.

·        Drive improvements in suppliers’ quality management systems

·        Align with vendors to ensure the execution of corrective action and compliance within product standards and specifications

·        Interface with vendors for quality related tasks and incidents; perform data collection and analysis, communicate standards, issues, and changes

·        Drive identification of root cause of quality issues and execution of product quality improvements through preventive or corrective actions

·        Compile statistical data and author narrative reports summarizing quality assurance findings

·        Identify relevant quality-related training needs and deliver training

·        Act as the quality representative for specified project teams

Manage assigned personnel

·        Manage department budget

·        Make employment decisions/recommendations

·        Establish performance objectives, assign, direct and monitor work and appraise performance

·        Train, coach and develop employees

·        Administer/recommend wages and salaries

·        Resolve personnel problems following company policies and procedures

·        Communicate company policies and procedures

·        Prepare, maintain and update personnel records

·        Reduce work related injuries and illnesses and associated lost work time

·        Know and follow all safe work procedures

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

Skills & Qualifications:

·        BA/BS required

·        5-7 years of relevant experience required

·        Excellent verbal and written communication skills

·        Self-Initiative and creative problem-solving ability

·        Ability to prioritize while remaining flexible to change and shifting business needs

·        Ability to understand and develop strategic direction and translate into tactical actions

·        Proven success managing projects of a complex nature

·        Demonstrated success leading a department including budget creation and management

·        Ability to build relationships and influence without authority across function areas

·        Supervisory experience

·        Excellent organizational skills

·        Detail oriented with keen attention to accuracy

·        Negotiation skills

·        4 weeks of global travel required

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit llbeancareers.com to learn more.

Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because  the uniqueness of each individual makes L.L.Bean better.

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit llbeancareers.com to learn more.

Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because  the uniqueness of each individual makes L.L.Bean better.