Reentry/Transitional Case Manager

Job Description

Full-time
Company Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

Impact – The work you do here matters to millions.
Growth – Philadelphia is growing, why not grow with it?
Diversity & Inclusion – Find a career in a place where everyone belongs.
Benefits – We care about your well-being.

Agency Description

The Office of Reentry Partnerships (ORP) was formed in August 2019 and charged with elevating and organizing citywide reentry efforts and supporting the Kenney administration’s goals for violence prevention, criminal justice reform, and community reinvestment. ORP’s mission is to empower returning citizens, partner organizations, and the public to interrupt cycles of recidivism and build thriving communities. As Philadelphia’s hub for reentry referrals, resources, and training, the goals of the Office of Reentry Partnerships are to: 1) Set a clear vision and direction for a measurable citywide approach to improving reentry outcomes; 2) Drive and sustain an unprecedented level of coordination between the local government, other government partners, service providers, education and training programs, employers, and community members; and 3) ensure that City reentry initiatives are research- and data-driven.

ORP is part of the Office of Policy and Strategic Initiatives for Criminal Justice and Public Safety (CJPS) in the Managing Director’s Office. Other offices in CJPS include the Office of Criminal Justice, Office of Violence Prevention, and Town Watch Integrated Services.
Job Description
Provide comprehensive case management services for the adult reentry participants as they navigate the reentry process.  This position will provide case management and transitional management to persons currently incarcerated as well as persons who have been released from incarceration and need a continuum of care.  Work with participants using and Integrated Case Management process that will orient and assess participant readiness for programming, identifying strengths and challenges to achieving goals and collaborating with participants in formulating a strong reentry plan. Work closely with other program staff both in the jails and prisons as well as other community partners to monitor progress, and coordinate referral support. This position will also work with external partners (such as literacy, behavioral health and housing providers, benefits, etc.) to ensure that services are coordinated, and participants are able to fully engage in a holistic reentry process.

Essential Functions

Provide case management services including but not limited to personal development plan, referral for supportive services, outreach and connection to community resources to address barriers to employment and life management challenges
Assist with the facilitation of orientations, workshops and other initiatives both individual or group
Conduct individual assessments; tool may vary based on program. Determine eligibility based on contractual requirements in accordance with established criteria
Develop and maintain positive relationships with others, including training partners, correctional staff, program participants, probation/parole officers and other collaborating partner staff
Provide information and referral to community resources to help participants address their employment and life management barriers that could affect ability to achieve career goal
Assess participants’ training readiness and make recommendations documenting any concerns or potential barriers
Work closely with other team members, communicating regularly, attending training and team meetings, etc.
Work closely with City agencies such as Commerce (the Fair Chance Hiring Initiative), The Office of Children and Families (Adult Education, Free Library), Philadelphia Commission on Human Relations, and external stakeholders including Philadelphia Works, the Philadelphia Reentry Coalition, the Pennsylvania Reentry Council, and others in identifying transitional support
Work closely with the NRC’s in continuing care for impacted persons
Other activities as they arise to support ORP efforts to increase returning citizens’ access to more individualized and higher quality services to address health, addiction, employment, education, economic mobility, and/or career pathways
Perform any additional duties as described by the Office of Reentry Partnerships related to the goals and activities of the Office
Competencies, Knowledge, Skills and Abilities

Commitment to the ORP Values – Personal commitment to equity and inclusion, and specifically ORP’s mission to empower returning citizens, partner organizations, and the public to interrupt cycles of harm and build thriving communities. Commitment to authentic and ongoing partnership with people, families, and communities most directly impacted by reentry
Familiarity with Philadelphia – Deep knowledge of Philadelphia including dynamics of wide array of different communities and neighborhood; familiarity with the stakeholders involved in Philadelphia criminal justice system
Skilled at Community Engagement – Proven track records of effectively engaging community members to achieve specific objectives, familiarity with best practices related to community engagement. Ability to engage authentically with a wide range of stakeholders and various racial, ethnic, and socioeconomic communities
Excellent Collaborator and Facilitator – Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions; able to collaborate with diverse types of stakeholders including government. Experience effectively facilitating groups and meetings with a wide range of stakeholders
Effective Communication – Outstanding oral, written, and visual communications skills for various audiences, including digital and traditional communications
Advances Administrative Skills and Digital Literacy – Fluency with Microsoft Office programs including Word, Excel, PowerPoint, and Outlook, and other computer-based communications, functions, and platforms, and ability to learn new software systems
Attention to Details and Organization – including strong organization skills, careful about details, thorough in completing tasks, able to meet deadlines, and persistent in pursuit of goals
Strong Analysis and Reasoning – including comfort with basic spreadsheets, data collection and simple analysis, and the ability to gather, organize, edit, analyze and synthesize information
Project management – Ability to multi-task, prioritize, and manage multiple activities in a fast- paced environment, including managing peoples’ involvement in complex projects
Critical and Strategic Thinking – Ability to use sound and accurate judgment and think creatively to resolve complex problems and the ability to multi-task under tight deadlines
Flexibility – Self-starter with flexibility to work both independently and as part of a team, and an eagerness to contribute to the success of the Office of Reentry Partnerships, even when tasks may fall outside of core responsibilities
Work-Life

Working hours are generally 37.5 hours per week which also includes work within the state prisons, city jails and federal detention centers.  Our team is currently hybrid with both virtual and in-office days, however the position can opt to come in the office each day if desired.
Qualifications
Required:

Bachelor’s degree or equivalent work experience
A minimum of years of directly relevant experience
A minimum of 2 years working with prisons impacted by mass incarceration
Preferred:

People who have been directly affected by incarceration are encouraged to apply
Prior experience working within a criminal justice system
People who have been directly affected by the criminal justice system are encouraged to apply.
Additional Information
TO APPLY: Interested candidates must submit a resume.

Salary Range: $50,000 – $55,000

Did you know?

We are a Public Service Loan Forgiveness Program qualified employer
25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire

Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.