Clerical Assistant I – Adult Probation and Parole Department

Job Description

Company Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

Impact – The work you do here matters to millions.
Growth – Philadelphia is growing, why not grow with it?
Diversity & Inclusion – Find a career in a place where everyone belongs.
Benefits – We care about your well-being.
Agency Description

The First Judicial District of Pennsylvania (“FJD”) is the Philadelphia County Court System and is composed of two courts:  the Court of Common Pleas and the Municipal Court.  The mission of the FJD is to adjudicate cases and provide services to the community within our jurisdiction while ensuring fair, timely, and accessible justice to the people of Philadelphia.  The FJD is part of the Unified Judicial System reporting in to the Pennsylvania Supreme Court of Pennsylvania.
Job Description
This position provides basic and routine clerical support services within the Adult Probation and Parole Department.  Duties may include, but are not limited to answering the telephone, greeting, and registering clients for office visits.

This is entry level clerical work performed under the supervision of the Probation Officer Supervisor. The work is easily learned but requires attention to detail and accurate documentation.

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Essential Functions

The following duties are considered typical for this position.  These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.

Greet and register clients reporting to the reception booths.
Retrieve information for client identification of Probation Officers and direct them accordingly.
Inform Officers of clients appearing for their office visit and maintain the client register roster.
Facilitate offender entry into the interview booths.
Receive and respond to inquiries regarding practices and procedures of the department.
Maintain order and monitor offender compliance in reception area.
Directs the public to appropriate departments and units based on simple inquiries.
Maintains inventory of office supplies for designated area.
MARGINAL FUNCTIONS:

Answers telephone and may greet the public.

Performs related work as required.

ENVIRONMENTAL CONDITIONS:

Standard office conditions.

Direct contact with diverse court clientele.

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Competencies, Knowledge, Skills and Abilities

Ability to speak and understand the English language and express job related information verbally and in writing to the general public.
Ability to use personal computers and applicable software.
Ability to operate standard office equipment including a telephone, fax machine, calculator, copier.
Ability to read, understand and interpret instructions and other operating procedures and communicate orally and in writing.
Ability to answer telephones and take messages courteously.
Ability to attend to details.
Ability to deal with people in a professional and efficient manner.
In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume

Work-Life

Working hours are 40 hours per week.  This is a full-time, in person position with the First Judicial District of Pennsylvania.

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.
Qualifications
High School Diploma or Equivalent.
Experience in an office environment with at least 2 years of customer service is preferred.
After meeting minimum standards, successful completion of a panel review and interview process.
Successful completion of criminal background check.
Ability to perform the essential functions of a position in this class.
Covid-19 vaccination is recommended.
In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.
Additional Information
In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Salary Range: $30,028 – $31,990

Discover the Perks of Being a City of Philadelphia Employee:

Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
We offer Comprehensive health coverage for employees and their eligible dependents.
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
Pay off your student loans faster – As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
Unlock Tuition Discounts and Scholarships – The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx