Business Banking Relationship Manager II

Job Description

Description

Responsibilities

To manage, acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market.
The RM2 will focus on clients with annual revenues ranging from $5MM- $25MM.
Through a consultative approach understand the client needs, providing value added solutions that enhance the customer experience, increase loyalty, and improve the profitability of customer and the Bank.
Possess and maintain a working knowledge in all aspects of commercial credit including the identification, assessment, and mitigation of risk. Successfully operate in a “team” atmosphere building upon and leveraging strong internal and external networks.
Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction.
The ideal candidate should be a successful proven relationship manager with experience with moderately complex portfolios, customers, and transactions.
This individual is developing an equally strong grasp of sales and credit skills. The candidate is expected to possess external visibility in the local market in terms of reputation, COI network, strong customer following and local community involvement.
This individual possesses the potential to provide a growing impact of the team in a reasonable period of time. This individual is a self-starter and motivator who has demonstrated growth potential.
Qualifications

4+  years in a Business Banking Relationship Manager role or related business lending experience.
Minimum Undergraduate Degree
Completion of Commercial Credit Training
Proficiency with portfolio management
Strong written and oral communication skills
Proficient with technologies
Strong sense of customer service, satisfaction and retention.
Adept at needs identification, problem solving and the consultative sales approach.
Strong negotiation skills and the ability to overcome objections and adversity
Following of prospects, customers and COIs
Ability to self generate and drive new business development
Strong understanding of risk and compliance
Meaningful Community involvement
Strong understanding  of core products and services
Hours and Work Schedule

Hours per Week: 40
Work Schedule: Monday through Friday
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.